Commuiti Terms Service

Refund and Cancellation Policy

  1. No Refunds or Changes Post-Charge:
    • Once your subscription order is charged, we do not issue refunds or allow changes to the order.
    • This policy aligns with standard practices across subscription services nationwide.
    • Fresh produce and independent suppliers necessitate this policy to ensure quality and reliability.
  2. Notification Process:
    • You will receive at least three notifications via text and email about your upcoming order.
    • Notifications are sent days before and on the day of the order, providing ample time to modify, postpone, or cancel your order.
  3. Charge Confirmation:
    • After your order is charged, you will receive an email confirming the charge.
    • Fresh goods are non-refundable and cannot be changed once charged.
  4. Faulty Items:
    • Refunds for faulty items are available.
    • You must provide photographic evidence of the fault within 24 hours of delivery.
  5. Cancellation and Order Management:
    • Customers are responsible for managing and canceling their own orders. We do not manage orders on behalf of customers.
    • Emails asking to cancel do not count as a cancellation.
    • For instructions on how to cancel your subscription, please click here.
  6. Contesting Charges:
    • If you did not receive the required reminders or if you canceled your subscription before the charge, you may contest the charge.
    • Please contact our customer support team with relevant details to contest a charge.

Supporting Small Businesses:

These policies are designed to protect small businesses and respect the hard work of our independent suppliers. By adhering to these guidelines, we can ensure efficient delivery processes and maintain the quality of fresh produce.

Feedback and Support:

We value your input on these changes. If you have any suggestions for improvement or need further assistance, please contact our customer support team.

Thank you for being a valued customer of Commuiti.




Service is the www. Trycommuniti.comwebsite operated by Communiti

Personal Data

Personal Data means dataabout a living individual who can be identified from those data (or from thoseand other information either in our possession or likely to come into ourpossession).

Usage Data

Usage Data is datacollected automatically either generated by the use of the Service or from theService infrastructure itself (for example, the duration of a page visit).


Cookies are small filesstored on your device (computer or mobile device).

Data Controller

Data Controller means thenatural or legal person who (either alone or jointly or in common with otherpersons) determines the purposes for which and the manner in which any personalinformation are, or are to be, processed.

For the purpose of thisPrivacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or ServiceProvider) means any natural or legal person who processes the data on behalf ofthe Data Controller.

We may use the services ofvarious Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any livingindividual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types ofinformation for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you toprovide us with certain personally identifiable information that can be used tocontact or identify you ("Personal Data"). Personally identifiableinformation may include, but is not limited to:

·      Email address

·      First name and last name

·      Phone number

·      Address, State, Province, ZIP/Postalcode, City

·      Cookies and Usage Data

We may use your Personal Data to contactyou with newsletters, marketing or promotional materials and other informationthat may be of interest to you. You may opt out of receiving any, or all, ofthese communications from us by following the unsubscribe link or theinstructions provided in any email we send.

Usage Data

We may also collect information on how theService is accessed and used ("Usage Data"). This Usage Data mayinclude information such as your computer's Internet Protocol address (e.g. IPaddress), browser type, browser version, the pages of our Service that youvisit, the time and date of your visit, the time spent on those pages, uniquedevice identifiers and other diagnostic data.

Location Data

We may use and store information about yourlocation if you give us permission to do so ("Location Data"). We usethis data to provide features of our Service, to improve and customise ourService.

You can enable or disable location serviceswhen you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar trackingtechnologies to track the activity on our Service and we hold certaininformation.

Cookies are files with a small amount ofdata which may include an anonymous unique identifier. Cookies are sent to yourbrowser from a website and stored on your device. Other tracking technologiesare also used such as beacons, tags and scripts to collect and trackinformation and to improve and analyse our Service.

You can instruct your browser to refuse allcookies or to indicate when a cookie is being sent. However, if you do notaccept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

·      Session Cookies. We use Session Cookiesto operate our Service.

·      Preference Cookies. We use PreferenceCookies to remember your preferences and various settings.

·      Security Cookies. We use SecurityCookies for security purposes.

Use of Data

Communiti uses the collected data forvarious purposes:

·      To provide and maintain ourService

·      To notify you about changes toour Service

·      To allow you to participate ininteractive features of our Service when you choose to do so

·      To provide customer support

·      To gather analysis or valuableinformation so that we can improve our Service

·      To monitor the usage of ourService

·      To detect, prevent and addresstechnical issues

·      To provide you with news,special offers and general information about other goods, services and eventswhich we offer that are similar to those that you have already purchased orenquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the GeneralData Protection Regulation (GDPR)

If you are from the European Economic Area(EEA), Communiti legal basis for collecting and using the personal informationdescribed in this Privacy Policy depends on the Personal Data we collect andthe specific context in which we collect it.

Communiti may process your Personal Databecause:

·      We need to perform a contractwith you

·      You have given us permission todo so

·      The processing is in ourlegitimate interests and it is not overridden by your rights

·      For payment processing purposes

·      To comply with the law

Retention of Data

Communiti will retain your Personal Dataonly for as long as is necessary for the purposes set out in this PrivacyPolicy. We will retain and use your Personal Data to the extent necessary tocomply with our legal obligations (for example, if we are required to retainyour data to comply with applicable laws), resolve disputes and enforce ourlegal agreements and policies.

Communiti will also retain Usage Data forinternal analysis purposes. Usage Data is generally retained for a shorterperiod of time, except when this data is used to strengthen the security or toimprove the functionality of our Service, or we are legally obligated to retainthis data for longer periods.

Transfer of Data

Your information, including Personal Data,may be transferred to - and maintained on - computers located outside of yourstate, province, country or other governmental jurisdiction where the dataprotection laws may differ from those of your jurisdiction.

If you are located outside United Kingdomand choose to provide information to us, please note that we transfer the data,including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policyfollowed by your submission of such information represents your agreement tothat transfer.

Communiti will take all the stepsreasonably necessary to ensure that your data is treated securely and inaccordance with this Privacy Policy and no transfer of your Personal Data willtake place to an organisation or a country unless there are adequate controlsin place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Communiti is involved in a merger,acquisition or asset sale, your Personal Data may be transferred. We willprovide notice before your Personal Data is transferred and becomes subject toa different Privacy Policy.

Legal Requirements

Communiti may disclose your Personal Datain the good faith belief that such action is necessary to:

·      To comply with a legalobligation

·      To protect and defend therights or property of Communiti

·      To prevent or investigatepossible wrongdoing in connection with the Service

·      To protect the personal safetyof users of the Service or the public

·      To protect against legalliability

Security of Data

The security of your data is important tous but remember that no method of transmission over the Internet or method ofelectronic storage is 100% secure. While we strive to use commerciallyacceptable means to protect your Personal Data, we cannot guarantee itsabsolute security.

Your Data Protection Rights under the General DataProtection Regulation (GDPR)

If you are a resident of the EuropeanEconomic Area (EEA), you have certain data protection rights. Communiti aims totake reasonable steps to allow you to correct, amend, delete or limit the useof your Personal Data.

If you wish to be informed about whatPersonal Data we hold about you and if you want it to be removed from oursystems, please contact us.

In certain circumstances, you have thefollowing data protection rights:

The right to access, update or delete the information we have onyou. Whenever made possible, you can access, updateor request deletion of your Personal Data directly within your account settingssection. If you are unable to perform these actions yourself, please contact usto assist you.

The right of rectification. You have theright to have your information rectified if that information is inaccurate orincomplete.

The right to object. You have the rightto object to our processing of your Personal Data.

The right of restriction. You have theright to request that we restrict the processing of your personal information.

The right to data portability. You havethe right to be provided with a copy of the information we have on you in astructured, machine-readable and commonly used format.

The right to withdraw consent. You alsohave the right to withdraw your consent at any time where Communiti relied onyour consent to process your personal information.

Please note that we may ask you to verifyyour identity before responding to such requests.

You have the right to complain to a DataProtection Authority about our collection and use of your Personal Data. Formore information, please contact your local data protection authority in theEuropean Economic Area (EEA).

Service Providers

We may employ third party companies andindividuals to facilitate our Service ("Service Providers"), providethe Service on our behalf, perform Service-related services or assist us inanalysing how our Service is used.

These third parties have access to yourPersonal Data only to perform these tasks on our behalf and are obligated notto disclose or use it for any other purpose.

Behavioral Remarketing

Communiti uses remarketing services toadvertise on third party websites to you after you visited our Service. We andour third-party vendors use cookies to inform, optimise and serve ads based onyour past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords)remarketing service is provided by Google Inc.

You can opt-out of GoogleAnalytics for Display Advertising and customise the Google Display Network adsby visiting the Google Ads Settings page:

Google also recommendsinstalling the Google Analytics Opt-out Browser Add-on - for your web browser. Google Analytics Opt-out Browser Add-on providesvisitors with the ability to prevent their data from being collected and usedby Google Analytics.

For more information on theprivacy practices of Google, please visit the Google Privacy Terms web page:


We may provide paid products and/orservices within the Service. In that case, we use third-party services forpayment processing (e.g. payment processors).

We will not store or collect your paymentcard details. That information is provided directly to our third-party paymentprocessors whose use of your personal information is governed by their PrivacyPolicy. These payment processors adhere to the standards set by PCI-DSS asmanaged by the PCI Security Standards Council, which is a joint effort ofbrands like Visa, MasterCard, American Express and Discover. PCI-DSSrequirements help ensure the secure handling of payment information.

The payment processors we work with are:


Their Privacy Policy can beviewed at

Links to Other Sites

Our Service may contain links to othersites that are not operated by us. If you click a third party link, you will bedirected to that third party's site. We strongly advise you to review thePrivacy Policy of every site you visit.

We have no control over and assume noresponsibility for the content, privacy policies or practices of any thirdparty sites or services.

Children's Privacy

Our Service does not address anyone underthe age of 18 ("Children").

We do not knowingly collect personallyidentifiable information from anyone under the age of 18. If you are a parentor guardian and you are aware that your Child has provided us with PersonalData, please contact us. If we become aware that we have collected PersonalData from children without verification of parental consent, we take steps toremove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from timeto time. We will notify you of any changes by posting the new Privacy Policy onthis page.

We will let you know via email and/or aprominent notice on our Service, prior to the change becoming effective andupdate the "effective date" at the top of this Privacy Policy.

You are advised to review this PrivacyPolicy periodically for any changes. Changes to this Privacy Policy areeffective when they are posted on this page.

Contact Us

If you have any questions about thisPrivacy Policy, please contact us:

·      By email: